Call Tracking Metrics
An IVR Technology Group Company  IVR Technology

Call Outcome 360

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See The Results of Your Marketing Investments

Know where your lead calls come from

Measure the ROI on different sources

Centralize an “Omni-channel” view for all of your marketing efforts

Visualize all your prospects and leads

Affordable Call Analytics

It is no longer costly to use unique toll free numbers or local numbers to track leads. It could be worse for you NOT to track inbound leads. Tracking call data can give you quick and reliable ROI on each of your media campaigns.

Call Analytics Dashboard

Measure your campaigns’ success with advanced reporting & analysis tools. Measure call outcomes that have real impact for your business. Listen to your calls and rank your inbound leads, evaluating them against your marketing campaign.

Marketing Channel Tracker

Track your interaction with potential customers on multiple platforms, create an “omni-channel” view of your customer. Understand how each channel of your marketing performs and gain a complete understanding of which campaigns generate the best leads for you.

Real-time insights

Call tracking provides you with timely information to make critical marketing decisions. Real-time data is available online and via your local POS software, showing you where the leads come from and how to promote them successfully!

Call Measurements

Listening to recorded calls allows you to evaluate the quality of the interaction with the customer. Managers gain powerful feedback for customer service reps, helping with the overall improvement of the customer experience, increasing rental reservation conversions.

Operation Savviness

Determine your peak calling hours. Call tracking pin points the exact time and day that you get the most calls. Staff your office and delegate tasks appropriately. See your calls visually on a map, locate the “hot” spots for your business and determine where the growth should be geographically.

Major Benefits of Call Tracking


Gain Detailed Metrics - Marco and Mirco level strategy


Identify Trends and Growth Areas


Collect Insights on Missed Opportunities


Multi-Channel Tracking for an Omni-Channel Experience


Gain Visibility thru Call recording and Geographic Analytics

Omni-Channel Marketing
Drives Telephone Leads to Businesses

Advertisers Spend Huge Dollars ($68 billion) Driving Telephone Leads to Businesses

(Source: BIA/Kelsey)

  • 66% of (SMBs) rate phone calls as a good or excellent source of leads, followed by online forms, in-person and email. (Source: BIA/Kelsey) 66%
  • 97% of consumers use online media before making local purchases. (Source: BIA/Kelsey) 97%

We help more than 50,000 service locations using our call routing and tracking automation, we have a proven model that will work for all verticals. Our unique approach is not to provide you yet with another generic dashboard, we walk the journey with you and customize the tools to help you get there.

Quality Assesments of Lead Sources - BIA/ Kelsey

Phone Calls are still the highest proven lead generation source! (Source: BIA/ Kelsey)

Call Tracking is the right tool for your Industry

Marketing Agencies

provide value-added services to agency customers


Know which media produces best result

Contact Centers

Convert more calls to leads

Business Enterprises

Build brand and custom marketing campaign for best ROI

Solution Providers

Integrate with us and bring the real-time caller and tracking intelligence to your end-users

Sign up today for a free consult and trial for your business.

Get Started with Call Tracking